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Frequently asked questions
Everything you need to know before starting your enamel pin project. Still stuck? We're one message away.
Our standard minimum is 100 pieces per design. This lets you test a concept or run a limited edition without over-committing.
We accept almost anything — AI, EPS, PDF, PNG, SVG or even a hand-drawn sketch. Our designers will vectorise and refine it for production.
Standard production is 7–12 working days after proof approval. Express options are available if you have a tight deadline — just ask.
Yes. We create a digital proof and quote at no charge and with no obligation. You only pay once you approve and proceed.
Hard enamel is polished flush with the metal for a smooth, premium finish. Soft enamel has recessed colour with raised metal lines for a textured look and lower cost.
Plating: gold, silver, rose gold, black nickel, antique brass/copper. Attachments: butterfly clutch, rubber clutch, magnetic, screw & cap, or brooch hook.
Yes — tracked shipping to 60+ countries, with customs documentation provided. Delivery times vary by destination.
Absolutely. We can produce a pre-production sample (often at a small fee) so you approve the physical pin before we manufacture the batch.
Our quality guarantee covers every order. If something isn't right, we'll remake it or refund — no fuss.